Refund Policy
Effective Date: [Insert Date]
At [Your Store Name] we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase we are here to help.
1 Eligibility for Refunds
You have [Insert Number of Days] days to request a refund after receiving your order. To be eligible for a refund your item must be unused in the same condition that you received it and in the original packaging. You will need to provide a receipt or proof of purchase.
2 Non-Refundable Items
Some items are non-refundable such as:
Gift cards
Downloadable software products
Opened or used personal care products
Items marked as final sale
3 Refund Process
To initiate a refund please contact us at [Insert Contact Information] with your order number and reason for the return. Once we receive your request we will provide you with instructions on how to return the item. After we receive your returned item we will inspect it and notify you of the status of your refund. If approved your refund will be processed and a credit will automatically be applied to your original payment method within a certain number of days.
4 Shipping Costs
Shipping costs are non-refundable. If you receive a refund the cost of return shipping will be deducted from your refund.
5 Exchanges
If you need to exchange an item for the same item please contact us at [Insert Contact Information].
6 Contact Us
If you have any questions or concerns about our refund policy please reach out to us at:
Your Business Name
Your Business Address
Your Business Email Address
Your Business Phone Number
Thank you for shopping with [Your Store Name].
We appreciate your business and are committed to providing you with the best shopping experience.
